SHIPPINGS

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PARIS INTRA MUROS - FREE

Delivery by courrier within the day for any order made before 3pm, from Tuesday to Friday

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FRANCE DHL STANDARD - FREE

3 to 9 working days (+1 to 2 days during promotions and sales)

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FRANCE DHL EXPRESS - 35€

1 to 3 working days (+1 to 2 days during promotions and sales)

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EUROPE AND SWITZERLAND DHL STANDARD - FREE

3 to 9 working days (+1 to 2 days during promotions and sales)

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EUROPE AND SWITZERLAND DHL EXPRESS - 60€

1 to 3 working days (+1 to 2 days during promotions and sales)

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WORLD DHL STANDARD - FREE

5 to 12 working days (+1 to 2 days during promotions and sales)

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WOLRD DHL EXPRESS - 95 €

2 to 5 working days (+1 to 2 days during promotions and sales)

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DURING LOCKDOWN EXPRESS SHIPPINGS ARE NOT AVAILABLE (for any special request please contact us)

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All our goods delivered outside European Union are without tax.

You will be subject to the customs taxes of the country of destination.

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RETURNS AND EXCHANGES

 

For all purchases made between December 1st and 15th on our eshop, the return period is extended until December 30th ! Make your gifts in complete tranquility !

All items should be returned in perfect condition, within 14 days after reception (except in December the period is extended until the 30th for all purchases made before the 16th) unworn, with full accessories and in the original packaging.

To be sure to keep the sole safe, please try the first time on a soft carpet or towel.

All returns are at the charge of the client. In the case of exchange, the second shipping will be free.

Send an e-mail to contact@maisonernest.com with your request and your order reference.

Once received and checked by our Quality Control Department, we will process the immediate exchange or refund within a maximum of 30 days after the withdrawal period.